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No Hard Feelings: Emotions at Work and How they Help Us Succeed
[Paperback - 2019]
liz fosslien
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Category: Business
Sub-category: Business Self Help
Publisher: Penguin Business Uk | ISBN: 9780241328705 | Pages: 304
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Description

Do I shake my boss' hand or give her a hug? Did I forget to mute my phone on the conference call? Does sending this email at 11 p.m. make me look impressive or unprofessional? Is it rude to reject my colleague's friend request on Facebook? Should I be more strict with my employee? The modern workplace can be an emotional minefield, filled with unwritten rules about how much of your personality to reveal. And as our jobs become more collaborative, complex and stressful - as well as the centre of our identities - effectively embracing emotion will only become more important. In No Hard Feelings, Liz Fosslien and Mollie West Duffy reveal the benefits of communicating emotion and acknowledging the emotions of others for both the individual and the company, and equip readers with practical tools to navigate the modern workplace successfully. Combining research in behavioural economics and psychology with sharp, funny two-colour illustrations, No Hard Feelings will show readers how to be more authentic, productive and fulfilled in the workplace.

About the Author

Liz Fosslien is an expert on how to make work better and the co-author and illustrator of the bestseller No Hard Feelings: The Secret Power of Embracing Emotion at Work. As the Head of Content at Humu, a company focused on workplace behavioural change, she helps leaders and their teams make meaningful improvements. Liz s work has been featured by Harvard Business Review, The New York Times, NPR, The Financial Times, TED and The Economist.

Mollie West Duffy is the co-author of the bestseller No Hard Feelings: The Secret Power of Embracing Emotion at Work. She is an organisational design and development expert, and previously worked at global innovation firm IDEO and for the Dean of Harvard Business School. Her writing has been featured in Harvard Business Review and Fast Company, and she s been interviewed by The New York Times and The Wall Street Journal.

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