This quick, easy guide to the fundamentals of dealing with difficult people includes advice on how to understand the different types of troublemakers, stay calm and firm when other people can't, deal with difficult bosses and direct colleagues.
About the Author
David Brown is the host of the hit podcasts Business Wars and Business Wars Daily. He is also the co-creator and host of Texas Standard, the Lone Star s statewide daily news show, and was the former anchor of the Peabody award-winning public radio business program Marketplace. He has been a public radio journalist for more than three decades, winning multiple awards, and is a contributor to All Things Considered, Morning Edition, and other NPR programs. Brown earned his PhD in Journalism from the University of Texas at Austin and his Juris Doctor from Washington and Lee University School of Law. He lives with his wife and two children in Austin, Texas.
Please use your Email instead of your Username to login.
Caution: Deleting Your Account will permanently remove all associated data, which cannot be recovered.
Your cart's total less than the Gift Card value. If you checkout now, the remaining amount will elapse as Gift Cards are for one time use only. Continue Shopping to fully consume your Gift Card.
The Transaction was unsuccessfull. Please try again.