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Revolutionizing Business Operations:How To Build Dynamic Processes For Enduring Competitive advantage
[Paperback - 2023]
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List Price: $29.95
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Category: Business
Additional Category: Management
Publisher: Berrett-koehler Publishers | ISBN: 9781523003983 | Pages: 256
Shipping Weight: .386 | Dimensions: 6.13 x .65 x 9.31 inches

Don’t risk the dire consequences of your work processes becoming obsolete—discover a powerful model for constant, ongoing, enterprise-wide process evolution and optimization.

If you have a great product, but don’t have the operations in place to efficiently and effectively support it—production, manufacturing, sales, finance, human resources, etc.—you won’t succeed. Product innovation is seen as flashier and so gets far more attention, but you can create an enduring competitive advantage by revolutionizing business operations.

The problem is most attempts to improve business operations are reactive, sporadic, and siloed. Tony Saldanha and Filippo Passerini’s Dynamic Process Transformation model provides a living model for constant, ongoing process evolution and optimization.

The authors focus on maximizing three drivers of change. First, “open market rules”—each business process must be run as a separate business, instead of via monolithic mandates coming down from on high. Second, there must be “unified accountability”— outcomes must be clear and consistent across the company, instead of being siloed within departments. And third, there needs to be a “dynamic operating engine,” a methodology to convert the constantly changing business process goals into tactical day-to-day employee actions.

With numerous examples from leading companies, this book shows how to proactively keep business processes across the company from becoming obsolete and take advantage of a neglected key to success.

Tony Saldanha is a sought-after thought leader, speaker and Fortune 25 executive in the Global Business Services (GBS) and Information Technology area. Tony has over three decades of international business expertise in the US, Europe, and Asia. He was named on Computerworld's Premier 100 IT Professionals list in 2013.During a 27-year career at Procter & Gamble, Tony ran IT and GBS in every region of the world, helping create a multi-billion dollar best-in-class operation. Tony has a proven track record of GBS design and operations, CIO positions, acquisitions and divestitures, outsourcing, disruptive innovation, and experiences in creating new business models.Tony currently provides advice to boards and CEOs in Fortune 500 companies on digital transformation, specially on internal business operations. His other activities include angel investing, advising non-profits and venture capitalists and start-up companies and starting up technology companies of his own.Tony is a firm believer in the power of technology to do good in corporate, governmental and personal settings, and that it is up to each of us to live up to this potential.

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