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De-Escalate: How To Calm an angry Person In 90 Seconds Or Less
[Paperback - 2017]
douglas e. noll
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Category: Self Help
Sub-category: Self Improvement
Publisher: Atria Books Usa | ISBN: 9781582706559 | Pages: 256
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Description

"We live in a more socially polarized time nationally and globally then ever before, as arguments easily flare up, aggression and bullying rises, and lines are drawn over politics, religion, and ideology. De-Escalate provides a new set of social listening and communication skills that solve the problem of what to do with angry, emotional people. Based on the practical experience of a master mediator and grounded in the latest findings in neuroscience, Douglas Noll offers his proven process to you--to empower you to successfully and efficiently de-escalate an angry person or volatile situation in 90 seconds or less, and how to apply this skill in all areas of life. A timely and practical relationship book with simple, easy to understand steps, De-Escalate walks readers through real-life examples and scenario-based conversations in order to master his technique, build emotional intelligence, and cultivate empathy and healing. This book will teach the precise tools to master becoming a peacemaker, cultivating ways to transform lives, co-exist and co-respect for a more caring and compassionate future"--

About the Author

Douglas E. Noll, JD, MA left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity, and he executes his calling at many levels. He is an award-winning author, teacher, and trainer. He is a highly experienced mediator. Doug’s work carries him from international work to helping people resolve deeply intractable interpersonal and ideological conflicts.With Laurel Kaufer, Doug founded Prison of Peace in 2009. The Prison of Peace project has been the most profound peace training Doug has conducted thus far in his career. He has been deeply moved by inmates who have learned and applied deep, empathic listening skills, leadership skills, and problem-solving skills to reduce violence in their prison communities. Their dedication to learning, improving, and serving their communities motivates him to expand the principles of Prison of Peace as much as possible so that every human wanting to learn the skills of peace may do so.Doug's honors include recognition as a Purpose Prize Fellow, a California Lawyer Magazine Attorney of the Year, and a Best Lawyers in America Lawyer of the Year.Doug is an accomplished alpine skier, whitewater rafter, fly fisherman, jazz violinist, and pilot (airplanes and helicopters). With his wife Aleya, he makes his home in the foothills of the central Sierra Nevada, halfway between Yosemite and Kings Canyon National Parks.

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