Email replies that show up a week later. Video chats full of 'oops sorry no you go' and 'can you hear me?!' Ambiguous text-messages. Weird punctuation you can't make heads or tails of. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
About the Author
Erica Dhawan is a globally recognized leadership expert and keynote speaker helping organizations and leaders innovate faster and further, together. Erica has spoken, worldwide, to organizations and enterprises that range from the World Economic Forum to U.S. and global Fortune 500 companies, associations, sports teams and government institutions. Named as one of the top management experts around the world by GlobalGurus, she is the founder and CEO of Cotential - a company that has helped leaders and teams leverage 21st century collaboration skills globally. Her writings have appeared in dozens of publications, including Fast Company and Harvard Business Review. She has an MPA from Harvard Kennedy School, MBA from MIT Sloan, and BS from Wharton School. Learn more at ericadhawan.com and follow her @ericadhawan. Join the community at ericadhawan.com/dbl.
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