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100 Practical Ways To Improve Customer Experience: achieve End-To-End Customer Engagement In a Multichannel World
[Paperback - 2018]
martin newman
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Category: Business
Sub-category: Management
Additional Category: Business Self Help
Publisher: Kogan Page Uk | ISBN: 9780749482671 | Pages: 304
Shipping Weight: .470 | Dimensions: null
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Description

Transform your business by improving customer experience across the entire end-to-end value chain with this practical guide, including 100 tips and case studies from brands like Amazon, AirBnB and Uber.

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