Description
Business communication expert and bestselling author Dianna Booher shares practical wisdom on how to write effective emails that get results and how to organize documents to gain control and increase your productivity.
Today, most business writing is email writing. We handle even our most important customer transactions, internal operations, and supplier partnerships solely by email.
Yet many of us still struggle to write emails that get results. And we often are so overwhelmed by the sheer volume of emails that we feel as though we're in email jail!
How we handle email has a large impact on the trajectory of our career. Emails can build or destroy credibility, clarify or confuse situations for our coworkers and customers, and reduce or increase security risks and legal liabilities. This book will help you master your emails and stand out as a clear, credible communicator. After all, clear, credible communicators become leaders in every industry.
With more than three decades of experience analyzing emails across various industries for corporate clients, Booher offers guidance on how to identify and stop email clutter so you can increase productivity while improving communication flow. In this book, you will learn how to:
Compose actionable emails quickly by following Booher's philosophy of Think First, Draft Fast, and Edit Last Write concise emails that get read so you get a quick responseOrganize a commonsense file storage system that helps you find documents and emails quickly to attach and sendPresent a professional image when you email prospects, customers, and coworkersBe aware of legal liabilities and security risks as you send and receive email
About the Author
Dianna Booher, MA, CSP, CPAE, is CEO of Booher Research Institute, Inc., a communication consulting and coaching firm.. She works with organizations to help them communicate clearly and with individuals to increase their influence through a strong personal presence--and sometimes with a published book!She's the author of 49 books (translated into 62 foreign-language editions) and has published with Simon & Schuster/Pocket Books, Warner, Penguin Random House, McGraw-Hill, and Berrett-Koehler. Her latest books include:-Faster, Fewer, Better Emails: Manager the Volume, Reduce the Stress, Love the Results- Communicate Like a Leader: Connect Strategically to Coach, Inspire, and Get Things Done- What More Can I Say?: Why Communication Fails and What to Do About It- Creating Personal Presence:Look, Talk, Think, and Act Like a Leader- Communicate with Confidence:How to Say it Right the First Time and Every Time(Revised and Expanded Edition 2011)- The Voice of Authority:10 Communication Strategies Every Leader Needs to Know- Booher’s Rules of Business Grammar:101 Fast and Easy Ways to Correct the Most Common Errors- Speak with Confidence:Powerful Presentations That Inform, Inspire, and Persuade- E-Writing: 21st-Century Tools for Effective Communication- From Contact to Contract:496 Proven Sales Tips to Generate More Leads, Close More Deals, Exceed Your Goals, and Make More Money- Your Signature Work:Creating Excellence and Influencing Others at WorkDianna has been interviewed by Good Morning America, USA Today, Forbes, The Wall Street Journal, FOX, CNN, CNBC, National Public Radio, Dr. Laura Radio Show, Washington Post, New York Newsday, Bloomberg, Boardroom Reports, Investor’s Business Daily, Industry Week, Success, and Entrepreneur, among other national radio, TV, and newspapers.Her work has also won its share of recognition. Several titles have been major book club selections, and others have won national industry awards:-American Library Association: Best Young -Adult Non-Fiction of the Year-Executive Soundview Summaries: Best --Business Book of the Decade--Axiom Award Silver Medal (2018)--Richtopia's Top 200 Most Influential Authors in the World (2017, 2018)-New York Film Festival—Cindy Award (nominee) (Corporate Training Division)-Newbridge Executive Book Club—Main Selection-Macmillan Executive Book Club Selection-Fortune Book Club Selection-Writers Digest Book Club Selection-Business Week Book Club-Book-of-the-Month Club (alternate selection)-Money Book Club
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