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Working With Difficult People:Revised and Expanded
[Paperback - 2002]
muriel solomon
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Category: Business
Sub-category: Business - General
Additional Category: Self Improvement - Management
Publisher: Prentice Hall Press | ISBN: 9780735202917 | Pages: 336
Shipping Weight: .374 | Dimensions: 6 x .85 x 8.98 inches

Description

Everyone's work day is filled with them--people who frustrate, impede, maneuver, undermine, plot, connive, and whine. This top communications consultant details specific techniques for handling all of them. Easy-to-follow scenarios for every situation are featured in this handy guide.

About the Author

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