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How To Say It For First-Time Managers:Winning Words and Strategies For Earning Your Team's Confidence
[Paperback - 2010]
jack griffin
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Category: Business
Sub-category: Management
Additional Category: Leadership - Business Communication
Publisher: Prentice Hall Press | ISBN: 9780735204478 | Pages: 256
Shipping Weight: .363 | Dimensions: 7.43 x .55 x 9.14 inches

Description

An all-new guide to help first-time managers and supervisors develop effective communication skills for leading and inspiring their staff.

From the author of How to Say It(r) at Work, a one-stop communication primer for anyone in a management position for the first time. Covering everything from delegating, planning and running meetings, and mentoring, to building a team and motivating subordinates, this is the perfect reference for anyone who wants to put their best foot forward as they climb the ranks. Topics include:

?Building leadership vocabulary

?Establishing ground rules

?Projecting credibility

?Avoiding day-one mistakes

?Handling crises and criticism

?Motivating and inspiring

?Making meetings work

About the Author

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