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Since Strangling Isn't an Option:Dealing With Difficult People--Common Problems and Uncommon Solutions
[Paperback - 1999]
sandra a. crowe
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List Price: $24
Our Price: Rs.3995 Rs.3396
Standard Discount: 15%
You Save: Rs.599
Category: Self Help
Sub-category: Self Improvement
Additional Category: Psychology
Publisher: Tarcherperigee | ISBN: 9780399525407 | Pages: 288
Shipping Weight: .238 | Dimensions: 5.21 x .73 x 7.91 inches

Description

For those who feel like they are expending too much energy either engaging in conflict or desperately trying to avoid it, this refreshing, realistic guide provides accessible solutions. Readers will learn why dealing with a difficult person doesn't have to ruin their day, the habits that cause conflict, and the techniques that can turn things around. It also gives readers insight into their own power in shaping relationships, and specific advice for handling different personality types. There really is a better way!

About the Author

Sandra A. Crowe, a certified executive coach, is president of Pivotal Point Training and Consulting, Inc., and counts the White House, the PBS Learning Channel, Sony, NASA, and many others among her clients. She is also the creator of the audiotape program "Snakes, Apes & Bees: A Guide to Getting Along with Difficult People."

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