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The Gentle art Of Verbal Self Defense at Work
[Paperback - 1999]
suzette haden elgin
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List Price: $16.95
Our Price: Rs.3195 Rs.2716
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Category: Business
Additional Category: Business - General - Self Improvement
Publisher: Prentice Hall Press | ISBN: 9780735200890 | Pages: 368
Shipping Weight: .38 | Dimensions: 6 x 1.03 x 8.93 inches

Description

For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success.
 
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
 
Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image.
 
You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills.

The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.

About the Author

Suzette Haden Elgin was an American science fiction author. She founded the Science Fiction Poetry Association, and is considered an important figure in the field of science fiction constructed languages. Elgin was also a linguist; she published non-fiction, of which the best-known is the Gentle Art of Verbal Self-Defense series.Born in 1936 in Missouri, Elgin attended the University of California, San Diego (UCSD) in the 1960s, and began writing science fiction in order to pay tuition. She has a Ph.D. in linguistics, and was the first UCSD student to ever write two dissertations (on English and Navajo). She created the engineered language Láadan for her Native Tongue science fiction series. A grammar and dictionary was published in 1985. She is a supporter of feminist science fiction, saying "women need to realize that SF is the only genre of literature in which it's possible for a writer to explore the question of what this world would be like if you could get rid of [X], where [X] is filled in with any of the multitude of real world facts that constrain and oppress women. Women need to treasure and support science fiction." [1]In addition, she published works of shorter fiction. Overlying themes in her work include feminism, linguistics and the impact of language, and peaceful coexistence with nature. Many of her works also draw from her Ozark background and heritage.Elgin became a professor at her alma mater's cross-town rival, San Diego State University (SDSU). She retired in 1980.

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